The IS department of a nationwide retailer needed to develop a strategy to support business this fast growing business. Route 2 helped select the client team and then led a multi-day strategic planning event. With a completed Strategy Map, it was easy for the leadership team to prioritize initiatives into an Implementation Roadmap and to communicate their plan to the broader audience within the organization. Route 2 then engaged additional department members in a business process improvement initiative. Route 2 assisted with the early stages of implementation and ultimately handed off the tools and processes to the client, who has become self-sustaining.